We are a private billing practice, fees are due at the time of service. Hicaps and EFTPOS facilities are available at the front desk for automatic claiming through your private health fund.

PHYSIOTHERAPY:

CONCUSSION SERVICES:

HOME VISITS:

CLINICAL EXERCISE:

GAIT SCAN:

ENHANCED PRIMARY CARE (EPC):

All Patients with an EPC/Medicare referral will be required to pay the relevant consultation fee on the day of their appointment. Bulk Billing is not available. We are able to process a claim for the Medicare rebate which will be paid by Medicare directly into your nominated bank account.

WORKCOVER:

WorkCover accounts will be sent directly to the appropriate body once your excess has been met and billing confirmed with your insurance company. Private fees and payment apply prior to this.

TAC:

TAC accounts will be sent directly to TAC if you have provided your claim number and injury details and it is less then 3 months since the date of the accident. If it is more than 3 months since the date of the accident we require approval in writing from TAC before sending accounts directly to them.

NDIS:

We accept self funded NDIS participants, private fees apply and payment is required on the day. A receipt will be issued for claiming.

CANCELLATION POLICY

If an appointment needs to be changed, 24 hours notice is required. All missed appointments or cancellations with less than 24 hours notice of the scheduled appointment time will incur a cancellation fee of $30.

*Senior physiotherapists: Adam White, Tanvi Tiwari
** Practice Principal: Samantha Heyfron
# New episode is charged for a new condition (injury) and / or if you have not attended the practice
in more than 6 months
## hourly rate, includes travel time in the Whittlesea township area – please contact us for areas
outside of this.